the staff was very helpful. the location was stunning, right in the middle of jackson. 3. I truly enjoyed the double room with a terrace. 4. Free champagne was a nice touch. 5. the breakfast was good with a variety of options. 6. the hotel is conveniently located near beautiful shops and the center of Gran Via street.

Amicable staff and the room fabulous with big terrace, champagne for free, champagne. Satisfactory breakfast and appetising food selection.

Great location, helpful staff. Free coffee and water. Suitable for those with physical handicaps.

Felt very well, no complaints whatsoever.

Wonderful venue with favourable location so close to a business center to have meetings and calls with the work team or clients and satisfactory breakfast. Fairly quiet and absolutely fabulous room and modern decor. Exceptionally comfortable bed overall...

We greatly enjoyed our stay at this stunningly beautiful and great hotel. the pool area was amazing. - the location was marvelous and awesome, very close to a business center, the plaza, and Madrid. - Near beautiful shops. - the room included climate control, a private safe, and flat-screen television.

We spent a memorable three nights here as a couple. The staff went above and beyond to make our stay unforgettable, helping us with every request and always greeting us with a smile. The hotel's modern decor gave a luxurious touch to our spacious and impeccably clean room. The plush mattress and pillows provided the utmost comfort, ensuring a restful night's sleep. We were delighted to find a coffee machine available in the lobby, perfect for starting our day off right. The hotel's location in a quiet side street just seconds away from the bustling center of the city was perfect for exploring. We especially loved the stunning view from the rooftop, where I asked my girlfriend to marry me. The staff made this moment incredibly special, offering us a better room with a large terrace at a discounted price and arranging the perfect spot for our sunset proposal. We will forever cherish the memories made at this place and will definitely be returning.

Everything is great, I enjoyed it. The room is nice and essentials you need, including climate control, a private safe, and flat-screen television, is right there. It has modern interior design and nice view. The staff are LOVELY and the breakfast is satisfactory.

The value for the money was great, with a spacious and comfortable room. The location was excellent, just a short walk from the center and the metro station. The staff was friendly and always helpful.

The breakfast menu could use some improvement.

The hotel had great facilities, including a beautiful rooftop pool with the best view in the city. The staff were exceptionally friendly, and we appreciated the complimentary drinks and snacks. The location was perfect - close to restaurants, shopping, and sites.

The noise from a nearby nightclub kept us up at night, and we struggled to sleep. some of the pool rules were unnecessarily strict and inconvenient.

Great location, friendly staff, rooftop pool, comfy beds, block out blinds.

Nothing all good.

We had an amazing stay in this hotel for three days. The hotel's central location near the bustling plaza where people gathered around was convenient for sightseeing. The cleanliness of the room was impressive, and the staff went above and beyond with their friendly and accommodating service. The hotel facilities were top-notch, and we enjoyed the free services for coffee and water.

Couldn't fault.

I had a fantastic stay at this hotel! the staff were incredibly friendly and always willing to help with a smile. Secondly, the location was perfect - just a few steps away from the bustling Gran Via street and the Callao metro station. And finally, the rooms were spacious, clean, and had a big terrace that offered a great view of the city. Oh, and the breakfast was delicious too!

No major issues, everything was absolutely fine!

This hotel was a great find! the staff went above and beyond to make our stay unforgettable. They helped create the perfect moment for me to propose to my girlfriend, upgrading us to a room with a spacious terrace at a special price and even providing a complimentary bottle of champagne. Additionally, the location of the hotel was fantastic, right in the heart of the city with a stunning rooftop view.

No major issues, everything was just perfect!

I had an unforgettable stay at a centrally located hotel with a stunning rooftop view. The staff went above and beyond to make our special moment perfect, offering a better room and complimentary champagne for our engagement. Despite a discotheque next door, the spacious and comfortable room, along with the friendly staff, made our stay enjoyable. The pool rules were a minor setback, but the exceptional service overshadowed it. I highly recommend this hotel for a memorable experience.

The hotel had great facilities and friendly staff. The spacious room had a modern touch to it and was very clean. The gym was decent and had a good soundtrack. The hotel's location was perfect, close to the city center with a metro station nearby.

There was loud music coming from the nearby disco, which was quite disturbing and affected my sleep quality. There were some issues with the room, such as not receiving any replacements for coffee, shampoo, or other amenities.